FAQ
I have a high bed. Can I use the Huddle as a bedside crib?
The huddle is designed to fit beds where the top of the parents mattress is between 50.5cm and 78cm high, measured from the floor, to the top of the parents mattress. The 12 cm fixed barrier on the drop down side, must be level with the top of the parents mattress. IMPORTANT For safety reasons, the 12cm barrier must not be higher than the top of the parents mattress.
What age is the crib suitable for?
From birth to approximately six months. When your child is able to roll, sit, kneel or pull itself up, the Huddle should no longer be used as a crib, bedside crib or bassinet. This is usually at around the age of 6 months, but differs from child to child. However, at this point the Huddle can be transformed into a desk and bench which can be used by your child for up to another 12 years!
Do I need to purchase a conversion kit, to change the crib into a desk and bench?
No you do not. No extra parts are required or costs incurred, to complete the conversion. Simply reconfigure the crib components as shown in the instructions to create the desk and bench.
What is the crib made from ?
European beech sourced from sustainably managed forests. We have kept the use of plastics to an absolute minimum in line with our ethos of encouraging sustainability.
What safety checks have you done?
The crib and mattress have undergone rigorous testing to meet the relevant British and European standards. In particular the crib has been tested and certified to BS EN 1130:2019.
The mattress has been tested and certified to EN 61890 and BS 5852. Full testing of paints, varnishes and fabrics used in the crib has been completed, and meets all necessary safety standards for baby products.
Do you deliver outside of the UK?
We deliver to the UK. Presently we do not deliver outside of the UK. Different delivery rates and times apply depending on your location. Please refer to our delivery page
Do you accept returns ?
Providing the product has not been removed from the packaging and not assembled, and the packaging is in good condition, we can accept returns. The cost of returning the item will be calculated on a case by case basis, and the customer will be responsible for the collection costs.
A refund will be provided once the item is returned to us and has been inspected to ensure it meets the above criteria. Huddle reserve the right to make the final decision regarding this.
If an item is faulty or parts are missing, then please contact us via customercare@huddlebaby.com explaining the issue, and our technical support team will contact you as soon as possible thereafter.